At ph35.com, your personal data is handled with the same care we put into every game we offer. This Privacy Policy explains exactly what we collect, why we collect it, and how we keep it safe — in plain English, no legal maze.
Our Commitment
Every connection to ph35.com is secured with industry-standard SSL encryption. Your data travels safely — always.
ph35.com does not sell, rent, or trade your personal information to third-party marketers. Your data stays with us.
We only collect data that is necessary to operate the Platform, verify your identity, and process your transactions.
This policy clearly explains every category of data we collect and the specific purpose for which it is used.
You have the right to access, correct, and request deletion of your personal data. We make exercising those rights straightforward.
ph35.com processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
ph35.com ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of every player and visitor who interacts with our website and services. This Privacy Policy describes how ph35.com collects, uses, stores, shares, and protects personal information in connection with your use of the ph35.com Platform, including all games, account features, promotions, and customer support services.
This Privacy Policy applies to all users of ph35.com, including registered players, prospective players browsing the site, and any individual whose personal data is processed by ph35.com in connection with the Platform. It should be read alongside our Terms & Conditions, which govern your overall use of the Platform.
By registering an account on ph35.com, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, please discontinue use of the Platform.
ph35.com collects personal data through several channels: directly from you when you register or interact with the Platform, automatically through your use of the site, and in some cases from third-party sources such as payment processors and identity verification providers. The categories of personal data we collect include:
ph35.com uses the personal data we collect for specific, legitimate purposes directly related to the operation of the Platform and our obligations under applicable law. The table below summarizes the primary purposes for which your data is used:
| Purpose | Data Used |
|---|---|
| Account creation & management | Registration data, contact details |
| Identity verification (KYC/AML) | KYC documents, date of birth, address |
| Processing deposits & withdrawals | Financial & transaction data |
| Providing gaming services | Gaming activity data, device data |
| Fraud prevention & security | Technical data, transaction data, KYC data |
| Responsible gaming monitoring | Gaming activity, account data |
| Customer support | Communications data, account data |
| Marketing & promotions (with consent) | Contact details, gaming preferences |
| Legal & regulatory compliance | All categories as required by law |
| Platform improvement & analytics | Technical data, gaming activity (aggregated) |
ph35.com does not use your personal data for any purpose that is incompatible with the purposes listed above. Where we intend to use your data for a new purpose, we will update this Privacy Policy and, where required, seek your consent before doing so.
ph35.com processes your personal data on one or more of the following legal bases, as applicable under the Philippine Data Privacy Act of 2012 and other applicable data protection laws:
ph35.com uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage patterns, and deliver a personalized experience. A cookie is a small text file placed on your device when you visit a website.
| Cookie Type | Purpose | Required? |
|---|---|---|
| Essential | Session management, login authentication, security tokens | Yes |
| Functional | Language preferences, game settings, responsible gaming tool states | No |
| Analytics | Aggregated usage statistics, page performance monitoring | No |
| Marketing | Personalized promotions, re-engagement campaigns (with consent only) | No |
You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and set preferences for specific websites. Please note that disabling essential cookies may affect the functionality of the ph35.com Platform, including your ability to log in and access your account.
For non-essential cookies, ph35.com will request your consent via a cookie preference banner when you first visit the Platform. You may update your preferences at any time through the cookie settings accessible in the Platform's footer.
ph35.com does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
ph35.com retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account & registration data | Duration of account + 5 years after closure |
| KYC / identity verification documents | Duration of account + 5 years after closure |
| Financial transaction records | 10 years (AML regulatory requirement) |
| Gaming activity logs | 5 years from date of activity |
| Customer support communications | 3 years from date of interaction |
| Marketing consent records | Until consent is withdrawn + 1 year |
| Technical / device logs | 12 months on a rolling basis |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with ph35.com's data disposal procedures. Where data is anonymized rather than deleted, the resulting anonymized data may be retained indefinitely for statistical and analytical purposes, as it can no longer be linked to any individual.
Under the Philippine Data Privacy Act of 2012 and other applicable laws, you have the following rights with respect to your personal data held by ph35.com:
To exercise any of the above rights, please contact our Data Privacy Officer using the contact details provided in Section 13. We will respond to all verified requests within 30 calendar days. In complex cases, this period may be extended by a further 30 days, and you will be notified accordingly.
ph35.com implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security framework includes:
ph35.com is strictly an adult platform. The Platform is not directed at, and does not knowingly collect personal data from, individuals under the age of 21. The minimum age requirement for registration and participation on ph35.com is 21 years old, in accordance with Philippine gambling regulations.
If ph35.com becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. Any winnings generated by an underage account will be forfeited.
If you are a parent or guardian and believe that your child has registered on ph35.com or provided personal data to the Platform, please contact our support team immediately so that we can take appropriate action.
The ph35.com Platform may contain references to third-party services, such as payment providers (GCash, PayMaya, BPI, BDO, Metrobank) and game software providers. While ph35.com takes care to work only with reputable partners, we are not responsible for the privacy practices or content of third-party websites or services.
When you interact with a third-party service — for example, when completing a GCash payment — you are subject to that provider's own privacy policy and terms of service. We encourage you to review the privacy policies of any third-party services you use in connection with your ph35.com account.
ph35.com may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made, we will notify registered players via their registered email address and/or through a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how ph35.com protects your personal data. Your continued use of the Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.
If you have any concerns about changes to this Privacy Policy, you may contact our Data Privacy Officer using the details in Section 13, or you may choose to close your account by contacting customer support.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by ph35.com, please contact our designated Data Privacy Officer (DPO):
If you are not satisfied with our response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
This Privacy Policy was last updated on January 1, 2026. All previous versions of this Privacy Policy are superseded by this document.
Your data is protected, your identity is secure, and your gaming experience is backed by a platform that takes privacy seriously. Join thousands of Filipino players who trust ph35.com every day.