1 Acceptance of Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and ph35.com ("the Platform," "we," "us," or "our") governing your access to and use of the ph35.com website, mobile interface, games, and all related services (collectively,
"the Services").
By accessing ph35.com, creating an account, making a deposit, or participating in any game or promotion offered on the Platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must immediately cease using the Platform.
Important: These Terms apply to all users of ph35.com, including registered players, guests browsing the site, and any person accessing the Platform from the Republic of the Philippines or any other jurisdiction where access is permitted.
ph35.com reserves the right to update, modify, or replace any part of these Terms at any time. Continued use of the Platform following the posting of any changes constitutes acceptance of those changes. We recommend reviewing these Terms periodically to stay informed of any updates.
2 Eligibility
To register and use ph35.com, you must satisfy all of the following eligibility requirements at the time of registration and at all times during your use of the Platform:
- You must be at least 21 years of age. This is the minimum legal age for participation in casino-style gambling activities in the Philippines, in accordance with applicable PAGCOR regulations.
- You must be a natural person with full legal capacity to enter into binding contracts under the laws of your jurisdiction.
- You must not be a resident of, or accessing the Platform from, any jurisdiction where online gambling is prohibited by law.
- You must not be a current employee, contractor, director, officer, or immediate family member of ph35.com or any of its affiliated companies, game providers, or payment processors.
- You must not have been previously excluded or banned from ph35.com or any affiliated platform.
- You must be acting on your own behalf and not as an agent, representative, or nominee of any third party.
Age Verification: ph35.com strictly enforces the 21+ age requirement. We reserve the right to request proof of age at any time. If a player is found to be underage, their account will be immediately suspended, all winnings will be forfeited, and any deposits will be returned in accordance with applicable law.
By registering on ph35.com, you represent and warrant that you meet all eligibility requirements listed above. Providing false information to circumvent eligibility requirements is a serious violation of these Terms and may result in permanent account termination and referral to relevant authorities.
3 Account Registration
To access the full range of services on ph35.com, you must create a registered account. The following rules apply to all accounts on the Platform:
- One Account Per Person: Each individual may register and maintain only one account on ph35.com. Creating multiple accounts — whether under the same or different names, email addresses, or payment methods — is strictly prohibited and will result in the suspension of all associated accounts.
- Accurate Information: You must provide accurate, complete, and current information during registration, including your full legal name, date of birth, residential address, and valid contact details. ph35.com is not responsible for any issues arising from inaccurate information provided by the player.
- Account Security: You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. ph35.com will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure.
- Identity Verification (KYC): ph35.com may require you to submit identity verification documents — including a government-issued ID, proof of address, and proof of payment method — before processing withdrawals or at any other time deemed necessary for compliance purposes. Failure to complete verification within the required timeframe may result in account suspension.
- Account Ownership: Accounts are non-transferable. You may not sell, transfer, or assign your ph35.com account or any rights associated with it to any other person.
ph35.com reserves the right to refuse registration or close any account at its sole discretion, including where it suspects fraudulent activity, misrepresentation, or violation of these Terms.
4 Deposits & Withdrawals
All financial transactions on ph35.com are conducted in Philippine Peso (PHP / ₱) unless otherwise specified. The following terms apply to all deposits and withdrawals:
- Accepted Payment Methods: ph35.com supports deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other payment channels as listed on the Platform's cashier page. Available methods may change from time to time without prior notice.
- Minimum Deposit: The minimum deposit amount is ₱50 unless otherwise stated for a specific payment method or promotion.
- Deposit Processing: Deposits are generally credited to your ph35.com account instantly or within a few minutes, depending on the payment method used. ph35.com is not responsible for delays caused by third-party payment processors.
- Withdrawal Requests: Withdrawal requests are processed subject to completion of identity verification (KYC). GCash and PayMaya withdrawals are typically processed within 3 minutes to 24 hours. Bank transfer withdrawals may take 1–3 business days.
- Withdrawal Limits: Minimum and maximum withdrawal limits apply and are displayed in the cashier section of your account. ph35.com reserves the right to adjust these limits at any time.
- Source of Funds: Withdrawals will only be processed to the same payment method used for the original deposit, where technically possible. This is a standard anti-money laundering (AML) control measure.
- Fees: ph35.com does not charge fees on standard deposits or withdrawals. However, your bank or e-wallet provider may apply their own transaction fees, for which ph35.com bears no responsibility.
Note: ph35.com reserves the right to delay or withhold any withdrawal pending completion of identity verification, investigation of suspected fraud, or review of bonus wagering compliance. Players will be notified of any such hold via their registered contact details.
5 Bonuses & Promotions
ph35.com offers various bonuses, promotions, and loyalty rewards to eligible players. All bonuses are subject to the following general terms, in addition to any specific terms communicated at the time of each offer:
- Wagering Requirements: Bonus funds and free spin winnings are subject to wagering requirements before they can be withdrawn. The applicable wagering multiplier will be clearly stated in the promotion's specific terms.
- Eligibility: Bonuses are available to eligible registered players only. ph35.com reserves the right to exclude any player from a promotion at its discretion, including where abuse or exploitation is suspected.
- One Bonus at a Time: Unless otherwise stated, only one bonus may be active on your account at any given time. Opting into a new bonus while another is active may result in forfeiture of the existing bonus.
- Bonus Expiry: All bonuses have an expiry period, after which unused bonus funds and any associated winnings will be removed from your account. Expiry periods are stated in each promotion's specific terms.
- Game Contributions: Not all games contribute equally toward wagering requirements. Slot games typically contribute 100%, while live dealer games, bingo, and table games may contribute at a lower rate. Contribution rates are specified in the promotion terms.
- Abuse Prevention: ph35.com employs monitoring systems to detect bonus abuse, including but not limited to: creating multiple accounts to claim bonuses multiple times, placing opposing bets to guarantee a profit regardless of outcome, and exploiting technical errors. Any such activity will result in immediate account suspension and forfeiture of all associated funds.
ph35.com reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. In the event of any dispute regarding bonus terms, the decision of ph35.com shall be final.
6 Game Rules & Fair Play
All games available on ph35.com — including slots, live dealer games, bingo, arcade titles, and any other game categories — are governed by their individual game rules, which are accessible within each game interface. By participating in any game, you agree to be bound by those rules.
- Random Number Generators: All non-live games on ph35.com use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. RNG systems are regularly tested and certified by independent third-party auditors.
- Live Dealer Games: Live dealer games are streamed in real time from professional studio environments. The outcome of live games is determined by physical game elements (cards, roulette wheels, etc.) and is not influenced by ph35.com.
- Technical Malfunctions: In the event of a technical malfunction, disconnection, or system error during a game round, ph35.com reserves the right to void the affected round and return the wagered amount to the player's account. Winnings generated during a confirmed malfunction may be voided.
- Bet Limits: Minimum and maximum bet limits apply to all games and are displayed within the game interface. ph35.com reserves the right to adjust bet limits at any time.
7 Prohibited Conduct
The following activities are strictly prohibited on ph35.com. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of all balances, and referral to law enforcement authorities where applicable:
- Using automated software, bots, scripts, or any artificial intelligence tools to interact with the Platform or its games.
- Colluding with other players to gain an unfair advantage in any game.
- Exploiting software bugs, glitches, or errors for financial gain. Any winnings obtained through exploitation of a known or unknown error are void.
- Engaging in money laundering, fraud, or any other illegal financial activity through the Platform.
- Providing false, misleading, or fraudulent information during registration or verification.
- Accessing the Platform from a jurisdiction where online gambling is prohibited by law.
- Allowing or facilitating access to your account by any third party, including family members.
- Engaging in any conduct that disrupts, damages, or interferes with the Platform's infrastructure, security, or other users' experience.
- Attempting to reverse-engineer, decompile, or otherwise extract the source code of any software used by ph35.com.
8 Account Suspension & Termination
ph35.com reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in any of the following circumstances:
- Breach of any provision of these Terms and Conditions.
- Failure to complete identity verification within the required timeframe.
- Suspected fraudulent activity, money laundering, or other illegal conduct.
- Chargebacks or disputed transactions initiated by the player or their payment provider.
- Account inactivity for a period exceeding 12 consecutive months.
- Receipt of a self-exclusion request from the player.
- Regulatory or legal requirements mandating account closure.
Upon account closure, any real-money balance remaining in the account (after deduction of any bonus funds subject to incomplete wagering requirements) will be returned to the player via their registered payment method, subject to completion of any outstanding verification requirements.
Players may also voluntarily close their account at any time by contacting ph35.com customer support. Voluntary closure requests will be processed within 5 business days.
9 Responsible Gaming
ph35.com is committed to promoting responsible gaming and providing a safe, enjoyable entertainment environment for all players. We recognize that gambling can become problematic for some individuals and have implemented the following tools and policies to support player wellbeing:
- Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their accounts. Once set, limits take effect immediately and can only be increased after a 7-day cooling-off period.
- Session Time Limits: Players may set limits on the duration of individual gaming sessions. Notifications will be sent when the set time limit is approaching.
- Cooling-Off Periods: Players may request a temporary suspension of their account for a period of 24 hours, 7 days, or 30 days. During a cooling-off period, the account cannot be accessed for gaming purposes.
- Self-Exclusion: Players who feel they need a longer break may request self-exclusion for a minimum period of 6 months or permanently. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
- Reality Checks: Players may enable periodic pop-up notifications during gaming sessions to remind them of the time elapsed and amounts wagered.
Need Help? If you believe your gambling is becoming a problem, we strongly encourage you to use our self-exclusion tools or contact our support team. Responsible gaming support is available 24/7. For more information, visit our dedicated
Responsible Gaming page.
ph35.com strictly enforces the 21+ age requirement and will not knowingly permit underage individuals to access the Platform. If you are concerned about a minor accessing gambling services, please contact our support team immediately.
10 Intellectual Property
All content on the ph35.com Platform — including but not limited to text, graphics, logos, icons, images, audio clips, game software, user interface designs, and the overall look and feel of the Platform — is the property of ph35.com or its content suppliers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes. This license does not include the right to:
- Copy, reproduce, distribute, or publicly display any content from the Platform without prior written consent from ph35.com.
- Modify, adapt, translate, or create derivative works based on any Platform content.
- Use any data mining, scraping, or similar data gathering tools on the Platform.
- Frame or mirror any portion of the Platform on any other website or application.
Any unauthorized use of ph35.com's intellectual property is a violation of these Terms and may constitute an infringement of applicable copyright, trademark, and other laws.
11 Limitation of Liability
To the fullest extent permitted by applicable law, ph35.com, its directors, officers, employees, affiliates, agents, contractors, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:
- Loss of profits, revenue, data, or goodwill.
- Interruption of service, system downtime, or technical failures beyond our reasonable control.
- Unauthorized access to or alteration of your account or data.
- Any errors, inaccuracies, or omissions in game outcomes resulting from certified RNG systems.
- Delays in deposit crediting or withdrawal processing caused by third-party payment providers.
ph35.com's total aggregate liability to any player for any claim arising out of or relating to these Terms or the use of the Platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.
The Platform is provided on an "as is" and "as available" basis. ph35.com makes no warranties, express or implied, regarding the Platform's fitness for a particular purpose, uninterrupted availability, or freedom from errors or viruses.
12 Privacy & Data Protection
ph35.com collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and use of your personal data as described in the Privacy Policy.
ph35.com implements industry-standard security measures — including 256-bit SSL encryption, secure data storage, and access controls — to protect your personal and financial information. However, no method of electronic transmission or storage is 100% secure, and ph35.com cannot guarantee absolute security.
For full details on how ph35.com collects, uses, and protects your personal data, please review our Privacy Policy.
13 Amendments to These Terms
ph35.com reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, we will notify registered players via their registered email address or through a prominent notice on the Platform prior to the changes taking effect.
Your continued use of ph35.com following the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request account closure by contacting our support team.
The date of the most recent revision to these Terms is displayed at the top of this page. We recommend bookmarking this page and reviewing it periodically.
14 Governing Law & Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
In the event of any dispute, controversy, or claim arising out of or relating to these Terms or your use of ph35.com, the parties agree to first attempt to resolve the matter through good-faith negotiation. Players are encouraged to contact ph35.com customer support as the first step in any dispute resolution process.
If a dispute cannot be resolved through negotiation within 30 days, it shall be submitted to the exclusive jurisdiction of the competent courts of the Republic of the Philippines. ph35.com operates in compliance with applicable PAGCOR regulations and guidelines governing online gaming in the Philippines.
Dispute Regarding Game Outcomes: If you believe a game outcome was incorrect or unfair, you must notify ph35.com support within 72 hours of the disputed event. ph35.com will investigate the matter using server-side game logs and, where applicable, third-party provider records. The outcome of such investigations shall be final and binding.
15 Contact Us
If you have any questions, concerns, or feedback regarding these Terms and Conditions, or if you need assistance with your ph35.com account, please reach out to our support team:
- Email: [email protected]
- Live Chat: Available 24/7 via the chat widget on the ph35.com Platform.
- Support Hours: Our team is available around the clock, every day of the year.
For responsible gaming support, account self-exclusion requests, or concerns about underage gambling, please contact our dedicated support team directly. All such requests are handled with priority and full confidentiality.
These Terms and Conditions were last updated on January 1, 2026. All previous versions of these Terms are superseded by this document.